Gain insights on how inclusive your tourism experience is for visitors with accessibility requirements.
The Accessible Tourism program provides businesses with a comprehensive online accessibility assessment and an Accessibility Information guide for visitors. Businesses meeting essential criteria are recognised across support areas of cognitive/autism; limited mobility; low hearing; low vision; wheelchairs and scooters.
In consultation with leading accessible tourism experts, TravAbility, the Accessible Tourism program was developed to help businesses evaluate how inclusive their experience offering is for visitors with accessibility requirements. This program aims to increase visibility of accessible experiences and encourage tourism businesses to make it easier to accommodate more visitors of all abilities.
To complete the program, businesses go through a comprehensive self-assessment that reviews and evaluates their accessibility provisions across five disability categories: cognitive/autism; limited mobility; low hearing; low vision; wheelchairs and scooters.
Once this self-assessment is completed, a business will receive:
- A detailed Accessibility Information guide and logo to communicate key accessibility information to visitors. Businesses can share this guide through their website, social media channels, information booklets and more.
- An internal report designed to help identify areas for further improvement and development. This report shows which accessibility provisions are necessary for different disability categories.
Please contact your State/Territory program manager for further details.
Accessible Tourism Brandmarks
Businesses that meet the required standards for any of the five disability categories will receive Accessible Tourism brandmarks to signify this to visitors.