COVID-19 Assistance

During these unprecedent times we understand there is information overload around the COVID-19 situation. Please see below summary of information and assistance available during these times.

Learn more about our COVID Clean Practicing Business module to assist with cleaning procedures.

State and Territory Restrictions

State and Territories can also apply their own restrictions including closing their borders.

Find out more about Restrictions in State and Territories:

Find more information about COVID-19:
  • Download the official Government “Coronavirus Australia” app in the Apple App store or Google Play or join the WhatsApp channel
  • Visit to learn more about support from all of Government including financial support and advice for businesses and employees.
  •  If you have questions about the coronavirus you can contact your State or Territory public health agency or the national virus hotline:
    • Coronavirus Health Information Line: 1800 020 080
    • Australian Capital Territory: 02 5124 9213
    • New South Wales: 1300 066 055
    • Northern Territory: 08 8922 8044
    • Queensland: 13HEALTH (13 43 25 84)
    • South Australia: 1300 232 272
    • Tasmania: 1800 671
    • Victoria: 1300 651 160
    • Western Australia: (08) 9222 422

For the latest Health and travel advice issued by the World Health Organisation visit:

JobKeeper Facts

As part of the Coronavirus Stimulus Package, the Federal Government has introduced a new JobKeeper Payment to assist eligible employers (and self-employed individuals) who have been impacted. The following is a broad summary of the key aspects of the proposed JobKeeper Payment:

  • Employers are eligible if their business turnover will be reduced by more than 30% relative to a comparable period a year ago (of a least one month).
  • Eligible employers will be able to claim a subsidy of $1,500 per fortnight, per eligible employee, from 30 March 2020 (with payments commencing from the first week of May 2020), for a maximum period of six months.
  • The employers must have been in an employment relationship with eligible employees as at 1 March 2020 and be currently engaged with the employee.
  • Self-employed individuals (i.e. businesses without employees) that meet the turnover tests that apply to businesses (i.e. turnover reduced by more than 30%) can also qualify to receive the JobKeeper Payment.
  • This subsidy will be paid by the ATO monthly in arrears and will ensure that an eligible employee receives a gross payment (i.e., before tax) of at least $1,500 per fortnight.
  • Businesses can register their interest in applying for the JobKeeper Payment on the ATO’s website at  The first payments under this measure are expected to be made to an eligible business from the first week of May 2020.

Visit the Jobkeeper Fact Sheet for further information.

ACT – Canberra Region Tourism Industry Council

P: (02) 6162 4460 E:

NSW – Australian Tourism Industry Council

P: (03) 9978 6802 E:

NT Tourism Top End 

P: (08) 8980 6023 E:

Queensland Tourism Industry Council

P: (07) 3236 1445 E:

Tourism Industry Council SA 

P: (08) 8110 0123 E:

Tourism Council WA

P: (08) 9416 0700 E:

Tourism Industry Council Tasmania 

P: (03) 6231 2244 E:

Victorian Tourism Industry Council 

P: (03) 7035 5700 E:



Contact Us

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Australian Tourism Industry Council

200 Alexandra Pde, Fitzroy VIC 3065

(03) 9978 6802